Frequently Asked Questions & Answers
siakos.gr is an online butcher shop where you will find a wide range of meats and several super market products as well as fresh milk, fruits and vegetables!. The products are delivered to your place with a specially equipped fleet of food and other goods transport, on the day and time you choose. Our goal is to offer fresh, useful and quality products to our customers, providing a relaxing and easy shopping experience.
Our company is located in Athens and is based in Menidi, Attica.
Yes! You can visit the SIAKOS store.
47 Ionias Avenue, Acharnai, 13671
The minimum order is €25
Our process is simple. Register at siakos.gr (or log in for already registered users) so that your profile can be created and you can place an order. Navigate our pages and add the products you are interested in to your cart. Then choose the day and time that suits you to deliver.
Orders are delivered Monday to Sunday. Order delivery times are: 9:00 a.m. to 11:00 p.m. If the order is placed after 16:00 then the delivery is made the next day
day. When you complete your order, you will be asked to state which day and time period you would like the delivery to take place. Deliveries are not made on public holidays.
Of course! Same day delivery of your order is possible if service is available at the time you choose.
Our company has its own page on Facebook where you can be informed about our news, offers and competitions as well as recipes or tips that we publish. You can also find us on Twitter, Youtube, Pinterest, Instagram, LinkedIn. Choose the one that suits you to always be aware of our latest news. At the bottom of the home screen you will find useful links that interest you.
The SIAKOS company places great emphasis on ensuring the quality and safety of our products. In addition to the strict specifications that all our suppliers meet, the products are checked upon receipt by the company's quality control department. Only if they are approved, they are placed in a properly designed storage area, with special temperature conditions to keep them fresh until they arrive at your door.
Of course. Siakos.gr customers have direct access to their previous orders as well as the receipt or invoice issued for each order. To go to the relevant section, log in to your account and select the Previous Orders link. In this way you will see in detail the date, products and cost of each of your previous orders as well as their progress. You can also add the products of a previous order to a new one with the 'Buy' option. The products of the previous order will be added to your cart from where you can review and edit them.
Fill out the contact form to inform us about the issue you are concerned about. You can also use our call center at 210 2401190 or our quick communication application – Live Chat to speak with a representative of ours.
Contact our call center at 210 2401190 to serve you.
Every day, the siakos.gr site is updated with dozens of offers that we collect for you. The easiest way to view all our offers is to select the 'Offers' option from our main menu at the top of your screen. There you will find concentrated offers from all our product categories. You can also select a specific category from the menu and from the filters displayed on the left side of the screen choose to see only the offers.
siakos.gr accepts all Visa, MasterCard and Maestro credit cards. At the same time, there are also alternative payment methods, such as cash on delivery or payment via PayPal, or by depositing into our bank accounts
Payment for your order can be made in the following ways:
In cash or by Visa & Mastercard credit or debit card. upon delivery using POS
Payment by credit or debit card Visa & Mastercard.PayPal
Deposit to our bank account
Feedback from our customers is always welcome. The easiest way to tell us about your experience is through the special contact form. The information you submit will be passed on to the relevant department so that you have an immediate response to your request. Alternatively, you can contact us through our call center at 210 2401190 or through the quick service – Live Chat. Our highly trained staff will be happy to serve you.
In the event that you believe that a product is spoiled, you should initially not consume it and contact the service department of the SIAKOS company on the phone 210 2401190 or by sending an email with a photo of the product to info@siakos.gr. Then our company will proceed to replace the product after consultation with you. You can always check the products upon delivery of your order and if any of them do not leave you satisfied, return it on the spot to our guide as long as it is in its original packaging.